TAKE ADVANTAGE OF OUR REDUCED VISIT FEES
We constantly strive to improve our services which mean that we are continually reviewing what we can offer our clients. The introduction of reduced visit fee days allows us to improve the efficiency of our vets' driving time and pass this saving onto our clients by offering reduced visit fees.
A reduced visit fee is available on a select day, on alternate weeks, which is set out in the map below. On the select day for your area your flexi visit fee costs just £15. In addition this reduced fee can be shared equally between the numbers of clients seen at the same time on the same yard, allowing for additional savings.
If you are booking in four or more dentals on the the same yard we offer a FREE visit fee. Dentals must be done at the same time with the same vet and booked in 24 hours in advance.
HOW THEY WORK
Calls on flexi visit days will be booked on a first come, first serve basis and must be booked in advance through the office. At the time of booking you will be given a morning or afternoon slot. Visit times will be allocated on the most convenient time for the vet. On the day prior to your appointment you will be sent a text message with a two hour window for your appointment time. On the day of the appointment you will receive further confirmation via text message of a 45 minute window for your appointment.
Of course we will never refuse to give a client a visit if they need to be seen at short notice, or request a specific vet or time. However if the vet covering the reduced visit fee day is fully booked another vet will attend at a time to suit you and this will be charged at the standard visit fee. This will not affect your calls for veterinary work on any other day of the week and we will continue to offer you and your horse the same standard of service – this is simply a way of passing on some savings.
T&C’s: Our emergency calls remain the same and do not qualify for reduced visit in or out of hours. Visit fees can be equally shared between the number of clients seen on the same yard. Reduced calls apply to set days only (see map) and to qualify for the reduced fee we decide which vet is covering your area on that particular day. Vettings and extensive lameness investigations do not qualify for this offer.